Support

Theme and Template Support

Please make sure you’ve legally purchased our product before submitting support tickets. Also, if you’re experiencing problem with the installation or functioning of the theme/template, please provide a link to your website so that we can review/duplicate the problem on our end. At times, it may be necessary for us to log into your web hosting account to troubleshoot issue if we determined that it is related to server software environment setup. Providing login credentials or creating temp authorization for our support staff will speed up the support process.

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